Expertrons > Blog > Videobots

The future of customer service technology

As we progress towards greater technologies in video, real-time messaging, self-service, artificial intelligence (AI), as well as a technology that combines them all – videobots, the potential for the transformation of customer service technology is becoming bigger by the day. Customer service has come a long way, from customer-facing professionals to telephone query handlers to…

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Business opportunities in EdTech market

Business opportunities in EdTech market- EdTech Franchise EdTech aka Education Technology is one of the globally booming markets. A study estimates the EdTech market’s growth at 16.3% from now till the year 2025. So how about investing or taking up an EdTech Franchise? EdTech includes smart classrooms, online classes, online career guidance and career counselling that…

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Upskilling the Future Workforce: The Role of Colleges & Companies

With the advent of intelligent technologies that provide solutions in ways that reshape the demand for jobs, tasks and skills, it is time that our education and training systems are reassessed with these changes in mind. The Future of Jobs Report: 2018 released by the World Economic Forum reveals that “By 2022, no less than…

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Why Innovation Is Essential for Business Success in 2021

As businesses are becoming more and more digital, their dependence on IT is steadily increasing. The world’s needs and wants are also changing, requiring technological processes to fill the new voids being created. Contingencies like the current pandemic are only emphasizing the importance of Information Technology – which experts consider the “spine” of modern business…

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How new technologies are helping NGOs

The implications of technology as it progresses and changes every day are not limited to commercial businesses. NGOs and NPOs have to adapt accordingly or risk irrelevance; the business phenomena of the digital age are transforming their process paradigms and reshaping how programs are matched with donor interests and delivered to beneficiaries. Digital Technology for…

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Company Culture: Definition, Benefits and Strategies

In the context of companies, culture is a word thrown around on entrepreneurship blogs and business management articles. If your employer is a young company or a modern startup, it might even be talked about openly in the office. What is company culture, though? Company culture is a term that broadly refers to the personality…

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How to Get Your Dream Job in 30 Days: A step-by-step guide

Arguably the next step in human-computer interaction, videobots are the evolutionary successor to chatbots and are in their early stages of development and implementation. Slowly but surely, companies both big and small are exploring this new technology with their own approaches resulting in unique applications ranging from VR entertainment to career guidance. What are videobots,…

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